EXL Service CEO: A.I. Will Augment the Workforce, Not Replace It

The
age of artificial intelligence is here — and it has not produced the mass
layoffs that many originally anticipated. Rohit Kapoor points out that, as EXL’s
A.I.-based business turns 20, the country is at a 10-year low for unemployment. 

“Our
whole hypothesis is that…

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on Fortune

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